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dc.contributor.authorSkaalsvik, Hugo
dc.contributor.authorJohannessen, Jon Arild
dc.date.accessioned2022-07-06T11:21:30Z
dc.date.available2022-07-06T11:21:30Z
dc.date.created2014-11-28T10:38:00Z
dc.date.issued2014
dc.identifier.citationProblems and Perspectives in Management. 2014, 12 (3), 38-45.en_US
dc.identifier.issn1727-7051
dc.identifier.urihttps://hdl.handle.net/11250/3003110
dc.description.abstractThis paper outlines and discusses a typology of service innovation which encompasses four types of service innovation. The typology emerges from a combination of two service concepts, those of service orientation and competitive environments. The innovation types are conceptualized as neglected, imitative, defensive and offensive service innovations. The types are discussed, and the paper shows that the offensive service innovation type is required in order to be successful in the development of service innovation in service enterprises.en_US
dc.language.isoengen_US
dc.rightsNavngivelse 4.0 Internasjonal*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/deed.no*
dc.titleService innovation: suggesting a typology of service innovationen_US
dc.title.alternativeService innovation: suggesting a typology of service innovationen_US
dc.typePeer revieweden_US
dc.typeJournal articleen_US
dc.description.versionpublishedVersionen_US
dc.source.pagenumber38-45en_US
dc.source.volume12en_US
dc.source.journalProblems and Perspectives in Managementen_US
dc.source.issue3en_US
dc.identifier.cristin1178277
cristin.ispublishedtrue
cristin.fulltextoriginal
cristin.qualitycode1


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Navngivelse 4.0 Internasjonal
Except where otherwise noted, this item's license is described as Navngivelse 4.0 Internasjonal