Blar i Øvrige samlinger på forfatter "Halpern, Nigel"
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Airline types
Halpern, Nigel (Chapter, 2022) -
Airport digital passenger journey
Halpern, Nigel (Chapter, 2022) -
Airport marketing
Halpern, Nigel (Chapter, 2022) -
Airport service quality and passenger satisfaction : the impact of service failure on the likelihood of promoting an airport online
Halpern, Nigel; Mwesiumo, Deodat Edward (Peer reviewed; Journal article, 2021)Based on the analysis of 2278 online passenger ratings of airports worldwide, this study uses a standard multinomial logit model to determine the likelihood of a passenger being a promoter of an airport when a service ... -
An assessment of air passenger confidence a year into the COVID-19 crisis: A segmentation analysis of passengers in Norway
Budd, Thomas; Suau-Sanchez, Pere; Halpern, Nigel; Mwesiumo, Deodat Edward; Bråthen, Svein (Peer reviewed; Journal article, 2021)The COVID-19 crisis has become the most intense and long-lasting in the history of aviation. There is already a significant literature on the immediate impact of the outbreak, as well as on speculation on the future evolution ... -
COVID-19 and vision impairment: Constraints negotiation, participation, and well-being during lockdown in the United Kingdom
Halpern, Nigel; Rickly, Jillian M.; Hansen, Marcus; Fellenor, John (Peer reviewed; Journal article, 2021)In response to the Coronavirus disease, the United Kingdom (UK) government introduced lockdown measures requiring people to isolate and adhere to social distancing. This article uses Constraints Negotiation Theory to examine ... -
An exploratory and confirmatory composite analysis of a scale for measuring privacy concerns
Mwesiumo, Deodat Edward; Halpern, Nigel; Budd, Thomas; Suau-Sanchez, Pere; Bråthen, Svein (Peer reviewed; Journal article, 2021)This paper reports a confirmatory composite analysis of a scale for measuring privacy concerns, and the effect of privacy concerns on the willingness to provide personal data. The analysis is based on 468 survey responses, ... -
The provision of service information for public transport
Halpern, Nigel (Chapter, 2021) -
Ready for digital transformation? The effect of organisational readiness, innovation, airport size and ownership on digital change at airports
Halpern, Nigel; Mwesiumo, Deodat Edward; Suau-Sanchez, Pere; Budd, Thomas; Bråthen, Svein (Peer reviewed; Journal article, 2020)This study investigates the effect of organisational readiness, innovation and airport size and ownership on digital change at airports. Data is collected from a survey of managers at 94 airports worldwide and analysed ... -
Segmentation of passenger preferences for using digital technologies at airports in Norway
Halpern, Nigel; Mwesiumo, Deodat Edward; Budd, Thomas; Suau-Sanchez, Pere; Bråthen, Svein (Peer reviewed; Journal article, 2021)Airports are increasingly focused on implementing digital technologies at key stages of the airport journey to enhance the passenger experience. However, passengers have different preferences. TwoStep Cluster Analysis is ... -
Travelling with a Guide Dog: Experiences of People with Vision Impairment
Rickly, Jillian M.; Halpern, Nigel; Hansen, Marcus; Welsman, John (Peer reviewed; Journal article, 2021)There is considerable research on people with vision impairment (PwVI) in the transport, travel and tourism sectors, which highlights the significance of real-time information and consistency in services to accessibility. ... -
A working holiday: From home to destination with a guide dog
Hansen, Marcus; Rickly, Jillian; Halpern, Nigel; McCabe, Scott (Chapter, 2021)