Social media: Where customers air their troubles—How to respond to them?
dc.contributor.author | Sigurdsson, Valdimar | |
dc.contributor.author | Larsen, Nils Magne | |
dc.contributor.author | Gudmundsdottir, Hulda Karen | |
dc.contributor.author | Alemu, Mohammed Hussen | |
dc.contributor.author | Menon, R.G. Vishnu | |
dc.contributor.author | Fagerstrøm, Asle | |
dc.date.accessioned | 2022-04-01T12:13:34Z | |
dc.date.available | 2022-04-01T12:13:34Z | |
dc.date.created | 2021-08-07T20:00:59Z | |
dc.date.issued | 2021 | |
dc.identifier.issn | 2530-7614 | |
dc.identifier.uri | https://hdl.handle.net/11250/2989300 | |
dc.language.iso | eng | en_US |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internasjonal | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/deed.no | * |
dc.title | Social media: Where customers air their troubles—How to respond to them? | en_US |
dc.type | Peer reviewed | en_US |
dc.type | Journal article | en_US |
dc.description.version | publishedVersion | en_US |
dc.source.journal | Journal of Innovation & Knowledge (JIK) | en_US |
dc.identifier.doi | 10.1016/j.jik.2021.07.001 | |
dc.identifier.cristin | 1924546 | |
cristin.ispublished | true | |
cristin.fulltext | original | |
cristin.qualitycode | 1 |