Blar i Publikasjoner fra Cristin - Høyskolen Kristiania på tidsskrift "Procedia Computer Science"
Viser treff 1-14 av 14
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Basic digital competence in Norwegian banking
(Peer reviewed; Journal article, 2021)While the 21st century is crowded with disruptive technologies and ground-breaking innovations, this study will take a step back and explore basic digital competence, such as navigating a spreadsheet or using word processing ... -
Enterprise Systems and Blockchain Technology: The Dormant Potentials
(Peer reviewed; Journal article, 2021)This paper surveys the current status of blockchain technologies integration and its potentials with enterprise systems’ (ES). The blockchain technology has received substantial attention since the recent cryptocurrency-boom. ... -
An Explorative Study on Heuristic Effects of Healthy Food Labels in an Online Shopping Situation
(Peer reviewed; Journal article, 2021)This study focuses on the representativeness heuristic effects of healthy food labels on consumer choice of healthy food. A within-subject experiment was arranged to identify whether consumers rely on representativeness ... -
A Gender Perspective on GDPR and Information Privacy
(Peer reviewed; Journal article, 2021)With the introduction of The General Data Protection Regulation (GDPR) in 2018, European citizens were granted stronger privacy protection. Despite privacy and GDPR being frequent topics of discussion, many consumers lack ... -
Health interventions and validity on social media: A literature review
(Peer reviewed; Journal article, 2018) -
Investigating the factors of customer experiences using real-life text-based banking chatbot: a qualitative study in Norway
(Peer reviewed; Journal article, 2023)In recent times, banks have increasingly started using chatbots to offer round-the-clock customer service. However, customers experience with this type of technology is not well understood. The aim of this study was to get ... -
Motivating Events at the Point of Online Purchase: An Online Business-to-Business Retail Experiment
(Peer reviewed; Journal article, 2021)The point of online purchase includes the location and conditions in which an online transaction takes place. The term usually comprises the presentation of the products available for purchase by consumers as well as the ... -
Price consciousness as basis for Thai and Finnish young adults’ mobile shopping in retail stores
(Peer reviewed; Journal article, 2021)An increasing number of global consumers use their smartphones to shop for goods. This short paper aims to explore if a price-conscious decision-making style has a relationship with young adult consumers’ tendency to perform ... -
The relative impact of QR codes on omnichannel customer experience and purchase intention
(Peer reviewed; Journal article, 2023)This study explores the relative impact of quick response (QR) codes in an omnichannel customer situation. A conjoint experiment was conducted where participants (n=53) assigned scores to stimuli cards according to experience ... -
The relative importance of healthy food labels when shopping for groceries online
(Peer reviewed; Journal article, 2019)Healthy food labels are a widely used form of intervention that nudges consumers towards healthier choices. This study investigates the relative importance of healthy food labels on the consumers’ online choice of grocery. ... -
Social CRM in SMEs: A Systematic Literature Review
(Peer reviewed; Journal article, 2021)mall and medium-sized enterprises (SMEs) are the prime movers of economic progress. The pace of digital disruption enables SMEs to innovate and flourish by strategically combining social media use with customer engagement ... -
A Survey on Facebook Users and Information Privacy
(Peer reviewed; Journal article, 2019) -
Understanding Client-Consultant Collaboration within Information Systems Design: A Case Study
(Peer reviewed; Journal article, 2021)This study provides an in-depth exploration of how clients and consultants collaborate in an outsourced design project and how this collaboration influenced the emerging design of an IS artifact. Findings show that the ... -
Using neuro-IS/ consumer neuroscience tools to study healthy food choices: a review
(Peer reviewed; Journal article, 2019)Dietary choices are one of the main drivers of preventable health issues such as obesity or diabetes. Food choice is a complex behavior that is hard to measure with traditional, paper, and pencil-based methods. Neuro-Information ...