Dopady technostresu na starších dospelých zamestnancov. The impact of technostress on older adult employees

Abstract

This paper explores the challenges faced by older workers (50+) related to technostress and the digital divide. Technostress is a growing phenomenon resulting from the widespread use of ICT technologies in modern society. The aim of this paper is to propose and characterize strategies to reduce technostress and the digital divide that would help the inclusion and retention of older workers in both private and public organizations. This paper is based on the Arksey and O’Malley framework for scoping reviews. The results of the research conducted show that one of the most effective strategies to mitigate the effects of these phenomena is social dialogue between employers and employees, which can be a source of innovative and creative solutions. As part of the answer to the research question, we found that the social dialogue about solving the impact of technostress should include the active involvement of older adults, which would reflect their current needs.